Booqable incident

Partial Domain Resolution Disruption Due to AWS Outage

Major Resolved View vendor source →

Booqable experienced a major incident on October 20, 2025 affecting DNS, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:03 PM UTC
Resolved
Oct 21, 2025, 02:21 PM UTC
Duration
1d
Detected by Pingoru
Oct 20, 2025, 02:03 PM UTC

Affected components

DNS

Update timeline

  1. identified Oct 20, 2025, 02:03 PM UTC

    We are currently experiencing issues with domain resolution due to an AWS outage. While our application itself continues to operate normally, online stores using custom domains may be temporarily unavailable. We’re monitoring the situation closely and will provide updates as soon as the issue is resolved.

  2. identified Oct 20, 2025, 02:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 02:21 PM UTC

    This incident has been resolved.