Bonusly experienced a major incident on November 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 03, 2025, 07:02 PM UTC
We experienced a temporary performance issue due to an unexpected spike in background job processing. Our engineering team quickly scaled system resources and restored normal performance within minutes. All services are now fully operational and we’re implementing safeguards to prevent a recurrence.