Bonusly experienced a major incident on November 21, 2025 affecting Rewards, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Rewards
Update timeline
- investigating Nov 21, 2025, 08:38 PM UTC
We are currently investigating an issue some users are having when attempting to access the Rewards Catalog. We will provide updates as soon as they become available.
- resolved Nov 21, 2025, 08:47 PM UTC
This issue has been resolved, Rewards are now accessible.