Bonusly experienced a major incident on December 19, 2025 affecting Achieve (Performance) and Annoucements and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Achieve (Performance)AnnoucementsCelebrationsIncentivesRecognitionReporting & AnalyticsRewards
Update timeline
- identified Dec 19, 2025, 04:06 PM UTC
Bonusly is currently experiencing minor performance issues that may result in longer-than-normal load times. Our teams have identified the cause and are implementing a fix.
- monitoring Dec 19, 2025, 04:38 PM UTC
A fix has been implemented and performance is returning to normal. We will continue to monitor and provide another update soon.
- resolved Dec 19, 2025, 04:46 PM UTC
This is now resolved