Bonusly incident

Slower than normal

Notice Resolved View vendor source →

Bonusly experienced a notice incident on January 30, 2026, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 03:11 PM UTC
Resolved
Jan 30, 2026, 05:51 PM UTC
Duration
2h 40m
Detected by Pingoru
Jan 30, 2026, 03:11 PM UTC

Update timeline

  1. investigating Jan 30, 2026, 03:11 PM UTC

    We're seeing our web app take longer to load than normal. We've noticed cyclical spikes on our DB cluster CPU and are investigating root cause.

  2. identified Jan 30, 2026, 04:02 PM UTC

    Ok, we've identified the issue as a cluster capacity issue, which is resolvable with scaling. Stay tuned.

  3. monitoring Jan 30, 2026, 04:08 PM UTC

    Telemetry across our system indicates nominal performance. We'll monitor the situation to ensure that continues.

  4. resolved Jan 30, 2026, 05:51 PM UTC

    Performance continues to be nominal after several hours of monitoring, and we're marking this incident as resolved.