Boltrics incident

Performance degradation affecting webservices and webclient

Major Resolved View vendor source →

Boltrics experienced a major incident on March 24, 2025, lasting 2d 14h. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 07:00 AM UTC
Resolved
Mar 26, 2025, 09:12 PM UTC
Duration
2d 14h
Detected by Pingoru
Mar 24, 2025, 07:00 AM UTC

Update timeline

  1. resolved Mar 26, 2025, 09:12 PM UTC

    Microsoft has identified and resolved an issue impacting performance for multiple tenants on the same cluster. The root cause was related to resource starvation on the shared application service. As of March 26, 2025, we have been monitoring the telemetry and we can confirm that the issue has been mitigated, and performance has returned to normal.