Bolt Outage History

Bolt is up right now

Bolt had 3 outages in the last 2 years totaling 14h 10m of downtime — averaging 0.1 incidents per month.

There were 3 Bolt outages since May 21, 2024 totaling 14h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bolt.com

Critical August 7, 2024

Bolt Services Down - Mitigated

Detected by Pingoru
Aug 07, 2024, 08:17 PM UTC
Resolved
Aug 07, 2024, 08:47 PM UTC
Duration
30m
Affected: Checkout
Timeline · 2 updates
  1. monitoring Aug 07, 2024, 08:17 PM UTC

    Bolt is now monitoring a major outage that impacted all Bolt services from 7:25 pm - 7:57 pm UTC. Our team has implemented a fix and is seeing all services are recovering. If you have any questions, please reach out to our team at https://support.bolt.com/.

  2. resolved Aug 07, 2024, 08:47 PM UTC

    This incident is now resolved. Please reach out to our team with any questions or concerns - https://support.bolt.com/.

Read the full incident report →

Major June 4, 2024

June 3rd Bank Transfer Statement Download Issues

Detected by Pingoru
Jun 04, 2024, 03:24 PM UTC
Resolved
Jun 04, 2024, 08:15 PM UTC
Duration
4h 50m
Affected: Merchant Dashboard
Timeline · 4 updates
  1. investigating Jun 04, 2024, 03:24 PM UTC

    Bolt is aware of issues with the CSV download for the June 3rd Bank Transfer statement. Our team is investigating, and we will provide an update shortly. If you have any questions or concerns, reach out at support.bolt.com.

  2. identified Jun 04, 2024, 04:20 PM UTC

    Our team has identified the root cause and will deploy a fix shortly. We will provide an update once the Bank Transfer statement CSV files are available for download in the Merchant Dashboard.

  3. identified Jun 04, 2024, 08:12 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 04, 2024, 08:15 PM UTC

    We have deployed the fix for this issue. Merchants can now download the June 3rd Bank Transfer statement CSV file. If you have any questions or concerns, reach out at support.bolt.com.

Read the full incident report →

Major May 21, 2024

Radial Authorizations Failing

Detected by Pingoru
May 21, 2024, 06:09 AM UTC
Resolved
May 21, 2024, 02:59 PM UTC
Duration
8h 49m
Affected: Payment Processing
Timeline · 2 updates
  1. identified May 21, 2024, 06:09 AM UTC

    Bolt is aware of an issue impacting the third party payment processor, Radial. Merchants using Radial for payments will see failed authorizations. Bolt is monitoring the issue closely. For any questions or concerns, please reach out to Radial directly.

  2. resolved May 21, 2024, 02:59 PM UTC

    This issue is now resolved.

Read the full incident report →