Bolt experienced a major incident on June 4, 2024 affecting Merchant Dashboard, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2024, 03:24 PM UTC
Bolt is aware of issues with the CSV download for the June 3rd Bank Transfer statement. Our team is investigating, and we will provide an update shortly. If you have any questions or concerns, reach out at support.bolt.com.
- identified Jun 04, 2024, 04:20 PM UTC
Our team has identified the root cause and will deploy a fix shortly. We will provide an update once the Bank Transfer statement CSV files are available for download in the Merchant Dashboard.
- identified Jun 04, 2024, 08:12 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 04, 2024, 08:15 PM UTC
We have deployed the fix for this issue. Merchants can now download the June 3rd Bank Transfer statement CSV file. If you have any questions or concerns, reach out at support.bolt.com.