Bolt experienced a major incident on May 21, 2024 affecting Payment Processing, lasting 8h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing
Update timeline
- identified May 21, 2024, 06:09 AM UTC
Bolt is aware of an issue impacting the third party payment processor, Radial. Merchants using Radial for payments will see failed authorizations. Bolt is monitoring the issue closely. For any questions or concerns, please reach out to Radial directly.
- resolved May 21, 2024, 02:59 PM UTC
This issue is now resolved.