BluIP experienced a minor incident on January 13, 2022 affecting Voice - Inbound, lasting 2d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Voice - Inbound
Update timeline
- identified Jan 13, 2022, 02:49 PM UTC
BluIP is experiencing intermittent service issues with one of our Inbound Underlying Carriers; this may temporarily affect inbound call completion to some customers/partners. The identified carrier is working to resolve the service interruptions and BluIP will be providing more information as it becomes available. If you have any questions or concerns, please open a ticket by emailing BluIP Support at [email protected]. Thank you for your patience in this matter.
- monitoring Jan 14, 2022, 10:39 PM UTC
This issue has been resolved. We will continue to monitor to monitor for 24 hours.
- resolved Jan 16, 2022, 04:14 AM UTC
This incident has been resolved.