BluIP experienced a minor incident on October 2, 2023 affecting AI Engines, lasting 17h 25m. The incident has been resolved; the full update timeline is below.
Affected components
AI Engines
Update timeline
- identified Oct 02, 2023, 10:28 PM UTC
BluIP has received some reports of voice issues with the AIVA Connect Platform. Note: This service interruption looks to be intermittent and is not affecting all users. We have identified the issue and are working with our technology partners to resolve. We will update you as more information becomes available; thank you for your patience in this matter.
- resolved Oct 03, 2023, 03:53 PM UTC
Issue has been resolved by our technology partners and is working as normal.