BluIP incident
Webex Mobile Only - Inbound Call PUSH notification Interruption
BluIP experienced a minor incident on June 13, 2024 affecting Webex, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2024, 07:36 PM UTC
We are currently investigating reports of PUSH notifications not showing up for inbound calls to Webex mobile devices.
- investigating Jun 13, 2024, 07:44 PM UTC
Locations: All Regions Vendor's Engineering team is currently investigating an issue impacting push notifications for Webex for BroadWorks users. Affected users may encounter missed calls due to push notification failures. Vendor is currently working to restore the service and apologize for any inconvenience this may cause.
- monitoring Jun 13, 2024, 08:45 PM UTC
Vendor's engineering team has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.
- resolved Jun 13, 2024, 08:45 PM UTC
This incident has been resolved.