Blues Outage History

Blues is up right now

Blues had 4 outages in the last 2 years totaling 6h 32m of downtime, averaging 0.2 incidents per month.

There were 4 Blues outages since July 15, 2025 totaling 6h 32m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.notehub.io

Notice September 29, 2026

Placeholder incident for maintenance longer than expected

Detected by Pingoru
Sep 29, 2026, 05:37 PM UTC
Resolved
Sep 29, 2026, 06:11 PM UTC
Duration
33m
Affected: Cellular NotecardsNotehub UISatellite NotecardsNotehub APIWifi NotecardsLoRaWan NotecardsNotehub IQ
Timeline · 4 updates
  1. identified Sep 29, 2026, 05:37 PM UTC

    We have created this incident to ensure that our overall uptime metrics are accurate. Our status page service doesn't allow for creating incidents in arrears. During the maintenance period today our event routing was offline for a total of 13 minutes while our API and UI were offline for 31 minutes.

  2. identified Sep 29, 2026, 05:39 PM UTC

    Note that this is NOT a current outage. This notification is to insure we are correctly representing our uptime

  3. identified Sep 29, 2026, 05:52 PM UTC

    Event routing was offline for 13 minutes.

  4. resolved Sep 29, 2026, 06:11 PM UTC

    Total API and UI outage was 31 minutes. Again, this is NOT a current outage. We are making this announcement to accurately represent the impact of our maintenance earlier in the day. Our statuspage system does not let us backdate events.

Read the full incident report →

Minor March 3, 2026

LoRa Notecards failing to sync with Notehub

Detected by Pingoru
Mar 03, 2026, 08:06 PM UTC
Resolved
Mar 04, 2026, 12:42 AM UTC
Duration
4h 35m
Affected: LoRaWan Notecards
Timeline · 3 updates
  1. identified Mar 03, 2026, 08:06 PM UTC

    We have identified an issue that is preventing some LoRa Notecards from syncing with Notehub. In addition, those Notecards may not respond to requests via USB and likely UART and I2C. The issue began at 12:18pm Eastern Time today (March 3rd). Restarting or rebooting the LoRa Notecard fixes the issue. We are investigating options for customers who are unable to restart their LoRa Notecards.

  2. monitoring Mar 03, 2026, 10:07 PM UTC

    We are now seeing the majority of LoRaNotes return to service without needing to be rebooted.

  3. resolved Mar 04, 2026, 12:42 AM UTC

    As of 4:00pm, the incident was resolved and LoRa Notecards returned to service.

Read the full incident report →

Minor July 31, 2025

Notehub Routing Log not currently accessible

Detected by Pingoru
Jul 31, 2025, 07:59 PM UTC
Resolved
Jul 31, 2025, 08:41 PM UTC
Duration
41m
Affected: Notehub UI
Timeline · 3 updates
  1. identified Jul 31, 2025, 07:59 PM UTC

    Due to a systems issue, the Notehub routing log is not currently being updated. In addition, the Route Log tab in the UI is showing a 500 Internal System Error page. We are deploying a fix for this issue and it should be corrected in ~30 minutes.

  2. identified Jul 31, 2025, 08:03 PM UTC

    Routing itself is not impacted. Only storing the status in the route log.

  3. resolved Jul 31, 2025, 08:41 PM UTC

    The issue has been corrected. Event routing itself was not impacted; only storing the route status in the route log.

Read the full incident report →

Critical July 15, 2025

notehub.io and Notehub API down; other services may be degraded

Detected by Pingoru
Jul 15, 2025, 07:52 AM UTC
Resolved
Jul 15, 2025, 08:33 AM UTC
Duration
41m
Affected: Notehub UINotehub API
Timeline · 4 updates
  1. investigating Jul 15, 2025, 07:52 AM UTC

    Notehub.io and the Notehub API are currently unavailable. Event routing appears to be working. The incident started at 2:41AM. We will publish further updates as we learn more.

  2. investigating Jul 15, 2025, 07:56 AM UTC

    Services appear to be returning to normal, but we are continuing to investigate.

  3. resolved Jul 15, 2025, 08:33 AM UTC

    The incident was resolved as of 3:43AM ET. Event routing was not impacted. Only access to notehub.io and api.notefile.net

  4. postmortem Jul 15, 2025, 08:55 PM UTC

    Last night’s outage was caused by a default OS upgrade automation. While each Notehub infrastructure service is supported by multiple, redundant server instances, the automated upgrade incorrectly impacted multiple servers at the same time. This caused some key services used by the UI and API to go offline. To insure the issue doesn’t recur, we have disabled this default automation. Then, to ensure we still maintain our OS, we will implement a custom OS upgrade automation to prevent redundant server instances going offline at the same time.

Read the full incident report →