Blues experienced a minor incident on March 3, 2026 affecting LoRaWan Notecards, lasting 4h 35m. The incident has been resolved; the full update timeline is below.
Affected components
LoRaWan Notecards
Update timeline
- identified Mar 03, 2026, 08:06 PM UTC
We have identified an issue that is preventing some LoRa Notecards from syncing with Notehub. In addition, those Notecards may not respond to requests via USB and likely UART and I2C. The issue began at 12:18pm Eastern Time today (March 3rd). Restarting or rebooting the LoRa Notecard fixes the issue. We are investigating options for customers who are unable to restart their LoRa Notecards.
- monitoring Mar 03, 2026, 10:07 PM UTC
We are now seeing the majority of LoRaNotes return to service without needing to be rebooted.
- resolved Mar 04, 2026, 12:42 AM UTC
As of 4:00pm, the incident was resolved and LoRa Notecards returned to service.