Blues incident

Notehub Routing Log not currently accessible

Minor Resolved View vendor source →

Blues experienced a minor incident on July 31, 2025 affecting Notehub UI, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 07:59 PM UTC
Resolved
Jul 31, 2025, 08:41 PM UTC
Duration
41m
Detected by Pingoru
Jul 31, 2025, 07:59 PM UTC

Affected components

Notehub UI

Update timeline

  1. identified Jul 31, 2025, 07:59 PM UTC

    Due to a systems issue, the Notehub routing log is not currently being updated. In addition, the Route Log tab in the UI is showing a 500 Internal System Error page. We are deploying a fix for this issue and it should be corrected in ~30 minutes.

  2. identified Jul 31, 2025, 08:03 PM UTC

    Routing itself is not impacted. Only storing the status in the route log.

  3. resolved Jul 31, 2025, 08:41 PM UTC

    The issue has been corrected. Event routing itself was not impacted; only storing the route status in the route log.