BlueOptima incident

Outage

Major Resolved View vendor source →

BlueOptima experienced a major incident on November 24, 2021 affecting UIX and Central Server, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2021, 02:50 AM UTC
Resolved
Nov 24, 2021, 04:01 AM UTC
Duration
1h 10m
Detected by Pingoru
Nov 24, 2021, 02:50 AM UTC

Affected components

UIXCentral Server

Update timeline

  1. investigating Nov 24, 2021, 02:50 AM UTC

    We are currently investigating the issue.

  2. resolved Nov 24, 2021, 04:01 AM UTC

    Issue is resolved and all services are online and healthy. The issue was caused due to a failure of database node critical to the operation of Central Server and Developer Analytics UI.