BlueOptima experienced a notice incident on July 19, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 19, 2022, 08:43 AM UTC
An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh was triggered and completed for all clients at 2022-07-18 23:08:33.333 UTC. It is necessary to regenerate any BI datasets that were created before 2022-07-18 23:08:33.333 UTC. Root cause investigation is in progress, and this page will be updated with the details once the same is concluded