BlueOptima incident

Service Outage-UIX: Login failure to the application

Notice Resolved View vendor source →

BlueOptima experienced a notice incident on June 27, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2024, 07:30 AM UTC
Resolved
Jun 27, 2024, 07:30 AM UTC
Duration
—
Detected by Pingoru
Jun 27, 2024, 07:30 AM UTC

Update timeline

  1. resolved Jun 27, 2024, 09:24 AM UTC

    Application users saw login failure between 7:43 UTC to 8:34 UTC. We have identified this as an outcome of a update to a database, which was not reflected in the cache. This issue has been resolved and no further impact is seen.