BlueFolder experienced a minor incident on April 25, 2016, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 25, 2016, 06:44 PM UTC
The email service platform we use (called Sendgrid) is experiencing some issues at this time. Incoming, and possibly outgoing email in BlueFolder are affected. They are working on the problem and hope to have everything fixed very soon. We will continue to monitor the situation and report the status here.
- resolved Apr 25, 2016, 09:24 PM UTC
Our email service provider (Sendgrid) has resolved their email delivery issues, but there may still be some delays as backlogs are cleared out.