BlueFolder experienced a critical incident on May 9, 2016, lasting 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 09, 2016, 09:00 PM UTC
BlueFolder is responding very slowly right now. We are investigating the issue at this time. Please stand by for updates.
- investigating May 09, 2016, 09:06 PM UTC
Still investigating, but the sites are responding more quickly now. Will post updates as we learn the cause.
- resolved May 09, 2016, 09:55 PM UTC
This issue is now resolved and BlueFolder has been operating normally since approximately 3:05pm MDT. The issue was caused by a network problem in the data center where BlueFolder's servers are located. The network team identified the problem at 2:56pm MDT and had resolved it by 3:03pm MDT.