BlueFolder incident

BlueFolder Down

Critical Resolved View vendor source →

BlueFolder experienced a critical incident on July 31, 2016, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2016, 02:14 AM UTC
Resolved
Jul 31, 2016, 02:31 AM UTC
Duration
16m
Detected by Pingoru
Jul 31, 2016, 02:14 AM UTC

Update timeline

  1. investigating Jul 31, 2016, 02:14 AM UTC

    BlueFolder is currently down. We are investigating the issue right now.

  2. resolved Jul 31, 2016, 02:31 AM UTC

    This issue is resolved. A recent configuration change didn't get propagated to one of our database servers. This caused a problem when a secondary database server came online this evening, resulting in an error state that took our sites offline for about 15 minutes.