BlueFolder experienced a notice incident on October 21, 2016, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 21, 2016, 08:32 PM UTC
As reported in the news today, many internet services are being disrupted by a widespread DNS issue (http://www.reuters.com/article/us-usa-cyber-idUSKCN12L1ME). While BlueFolder itself has not been affected, some of the services we use on the backend (like email delivery and our support system) have been affected. As a result, email notifications may be delayed (outgoing and incoming), and our support ticketing system and "Help Center" have been sporadically unavailable throughout the day. We'll continue monitoring this issue, and update this page as the situation changes.
- resolved Oct 21, 2016, 11:16 PM UTC
It appears that the widespread internet issues affecting the US East Coast region have ended. We will continue to monitor this event and update this page if any further developments affect BlueFolder's service.