BlueFolder incident

File attachments cannot be uploaded or downloaded

Minor Resolved View vendor source →

BlueFolder experienced a minor incident on February 28, 2017, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2017, 05:56 PM UTC
Resolved
Feb 28, 2017, 10:18 PM UTC
Duration
4h 21m
Detected by Pingoru
Feb 28, 2017, 05:56 PM UTC

Update timeline

  1. identified Feb 28, 2017, 05:57 PM UTC

    File attachments in BlueFolder cannot be uploaded or downloaded at this time. We utilize Amazon's web services for our file attachments and there are widespread reports of Amazon's AWS having major problems right now. We are monitoring the situation and will update this as the situation changes.

  2. identified Feb 28, 2017, 08:36 PM UTC

    Amazon says they have identified the issue and are working towards a resolution (https://status.aws.amazon.com). We are continuing to monitor the situation.

  3. resolved Feb 28, 2017, 10:18 PM UTC

    The issue affecting file attachment upload and download has been resolved.