BlueFolder experienced a notice incident on November 6, 2017, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Nov 06, 2017, 06:57 PM UTC
BlueFolder systems are up and operational, but many customers are having issues accessing BlueFolder due to internet issues with various Internet Service Providers around the country. One possible workaround is to try accessing via a mobile phone's internet connection instead of through your local ISP. We are monitoring the situation and will update this page accordingly.
- monitoring Nov 06, 2017, 09:20 PM UTC
The widespread internet issues appear to be resolved and/or improved. We are continuing to monitor ISP sites for confirmation of a resolution to the issue.
- resolved Nov 06, 2017, 11:14 PM UTC
The internet issue affecting many people across the US today has been resolved. More information about what happened today: http://www.zdnet.com/article/comcast-internet-hiccups/