BlueFolder experienced a notice incident on September 9, 2019 affecting Web App and Mobile Web App and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppMobile Web AppAPI
Update timeline
- investigating Sep 09, 2019, 03:26 PM UTC
We are currently investigating this issue.
- investigating Sep 09, 2019, 03:33 PM UTC
BlueFolder is back up. We are working with our hosting partner, Rackspace, to identify what caused the issue.
- resolved Sep 09, 2019, 05:06 PM UTC
This incident has been resolved. An issue with a server caused a short period (about 5 min) of limited connectivity to our services.