BlueFolder incident

Connectivity Issues

Notice Resolved View vendor source →

BlueFolder experienced a notice incident on December 31, 2019 affecting Web App and Mobile Web App and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2019, 07:48 PM UTC
Resolved
Dec 31, 2019, 09:04 PM UTC
Duration
1h 16m
Detected by Pingoru
Dec 31, 2019, 07:48 PM UTC

Affected components

Web AppMobile Web AppAPI

Update timeline

  1. investigating Dec 31, 2019, 07:48 PM UTC

    We are currently investigating issues with BlueFolder attempting to connect to the database.

  2. monitoring Dec 31, 2019, 08:28 PM UTC

    A fix has been implemented and we are monitoring the service.

  3. resolved Dec 31, 2019, 09:04 PM UTC

    This incident has been resolved.