BlueFolder experienced a critical incident on January 6, 2020 affecting Web App and Mobile Web App and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppMobile Web AppAPI
Update timeline
- investigating Jan 06, 2020, 09:55 PM UTC
Over the course of the day we have been experiencing multiple service issues which have affected BlueFolder availability. We are working with our hosting provider to resolve the issues and hope to restore reliable services soon.
- investigating Jan 06, 2020, 09:55 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 06, 2020, 10:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 06, 2020, 10:20 PM UTC
This incident has been resolved.