BlueFolder experienced a critical incident on April 1, 2021 affecting Web App and Mobile Web App and 1 more component, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppMobile Web AppAPI
Update timeline
- identified Apr 01, 2021, 09:34 PM UTC
We are currently experiencing an outage due to a third-party networking provider. We are working to resolve the issue.
- identified Apr 01, 2021, 09:39 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 01, 2021, 10:20 PM UTC
Our third-party network provider is resolving the underlying issue and services are being restored. We are continuing to monitor the situation.
- resolved Apr 01, 2021, 11:21 PM UTC
The issue has been resolved.