BlueFolder experienced a minor incident on January 31, 2022 affecting Web App, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Jan 31, 2022, 03:57 PM UTC
Users are reporting performance and other issues with some reports. Our team is actively working on a fix that should be in place soon.
- identified Jan 31, 2022, 03:58 PM UTC
We believe we have identified the core issue and are working on a fix at this time.
- monitoring Jan 31, 2022, 04:25 PM UTC
An update has been performed which should fix the performance issues. We are continuing to monitor the situation and will take additional actions as required. As always, please reach out to the support team if you need any assistance.
- resolved Jan 31, 2022, 08:15 PM UTC
This incident is now resolved.