BlueFolder incident

BlueFolder Issue

Major Resolved View vendor source →

BlueFolder experienced a major incident on February 28, 2023 affecting Web App and Mobile Web App, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2023, 09:48 PM UTC
Resolved
Feb 28, 2023, 11:02 PM UTC
Duration
1h 14m
Detected by Pingoru
Feb 28, 2023, 09:48 PM UTC

Affected components

Web AppMobile Web App

Update timeline

  1. investigating Feb 28, 2023, 09:48 PM UTC

    We are currently investigating an issue that is causing users not to be able to enter or update their data. This issue also seems to be logging out users unexpectedly.

  2. identified Feb 28, 2023, 10:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 28, 2023, 10:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 28, 2023, 11:02 PM UTC

    This incident has been resolved.