BlueFolder incident

Issues with release

Major Resolved View vendor source →

BlueFolder experienced a major incident on October 25, 2023 affecting Web App and Mobile Web App, lasting 8h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2023, 02:22 PM UTC
Resolved
Oct 25, 2023, 11:21 PM UTC
Duration
8h 59m
Detected by Pingoru
Oct 25, 2023, 02:22 PM UTC

Affected components

Web AppMobile Web App

Update timeline

  1. investigating Oct 25, 2023, 02:22 PM UTC

    We are aware of several issues from the release last night. These are being investigated and will be resolved soon.

  2. identified Oct 25, 2023, 08:21 PM UTC

    We have just updated the system and many issues have been fixed.

  3. monitoring Oct 25, 2023, 10:46 PM UTC

    Fixes have been implemented and we are monitoring for any further issues.

  4. resolved Oct 25, 2023, 11:21 PM UTC

    All issues have been resolved.