BlueFolder incident

BlueFolder Database Maintenance

Minor Resolved View vendor source →

BlueFolder experienced a minor incident on August 29, 2025 affecting Web App and Mobile Web App and 1 more component, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 08:28 PM UTC
Resolved
Aug 31, 2025, 05:18 AM UTC
Duration
1d 8h
Detected by Pingoru
Aug 29, 2025, 08:28 PM UTC

Affected components

Web AppMobile Web AppAPI

Update timeline

  1. investigating Aug 29, 2025, 08:28 PM UTC

    BlueFolder will be down for maintenance this Saturday, August 30 from approximately 8-10pm (MST, UTC -7). During this window we will be performing necessary database maintenance tasks.

  2. identified Aug 31, 2025, 02:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 31, 2025, 03:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 31, 2025, 05:18 AM UTC

    This incident has been resolved.