BlueFolder experienced a notice incident on October 29, 2025 affecting Web App and Mobile Web App and 1 more component, lasting 6h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:19 PM UTC
Our monitoring systems detected issues with access to BlueFolder applications. We are working with our hosting provider to determine root cause and begin resolution
- identified Oct 29, 2025, 04:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 29, 2025, 07:43 PM UTC
This issue has been resolved by the provider and we are seeing signs of recovery. At this stage, we anticipate full mitigation within the next four hours as our host continues to recover nodes. We expect full recovery to happen by 23:20 UTC on 29 October 2025 and we will continue to monitor until the issue is fully resolved.
- resolved Oct 29, 2025, 11:06 PM UTC
This incident has been resolved.