BlueFlame AI Outage History

BlueFlame AI is up right now

Pingoru has recorded 35 incidents for BlueFlame AI: 15 in the last 12 months and 0 in the last 90 days.

Source: status.blueflame.ai

35incidents recorded
15last 12 months
0last 90 days
2 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking BlueFlame AI in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 590 (0%)

Incidents, newest first

Minor May 17, 2025 Issues with Chat 27m BlueFlame Web Application, BlueFlame API

Started May 17, 2025, 02:15 PM UTC· resolved May 17, 2025, 02:42 PM UTC

  1. investigating May 17, 2025, 02:15 PM UTC

    We are currently investigating issues with Chat. Chat messages are erroring and not yielding a response.

  2. resolved May 17, 2025, 02:42 PM UTC

    Issues with Chat have been resolved. System is operating normally.

Read the full incident report →

Minor April 16, 2025 ChatGPT Upload Issues (BlueFlame uploads unaffected) 8h 23m BlueFlame Web Application

Started Apr 16, 2025, 05:51 PM UTC· resolved Apr 17, 2025, 02:14 AM UTC

  1. identified Apr 16, 2025, 05:51 PM UTC

    Files uploaded to OpenAI (ChatGPT) direct models are not responding against the file correctly. We have escalated the issue to OpenAI and are awaiting their resolution. Note that files uploaded to the BlueFlame Agent are not impacted.

  2. identified Apr 16, 2025, 05:52 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 17, 2025, 01:59 AM UTC

    We have implemented a workaround that allows PDF and Image uploads to properly process while we continue to work with OpenAI support.

  4. resolved Apr 17, 2025, 02:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2025 File Search Performance Degredation (OpenAI) 2h 15m BlueFlame Web Application, BlueFlame API

Started Mar 25, 2025, 06:14 PM UTC· resolved Mar 25, 2025, 08:29 PM UTC

  1. identified Mar 25, 2025, 06:14 PM UTC

    OpenAI is experiencing a partial outage that may impact file search queries within BlueFlame. We are in contact with OpenAI and awaiting their resolution.

  2. monitoring Mar 25, 2025, 08:13 PM UTC

    OpenAI has deployed a fix

  3. resolved Mar 25, 2025, 08:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 18, 2025 Anthropic Claude API down 3h 51m BlueFlame Web Application, BlueFlame API

Started Mar 18, 2025, 08:54 AM UTC· resolved Mar 18, 2025, 12:46 PM UTC

  1. identified Mar 18, 2025, 08:54 AM UTC

    Chat and any Blueprints using Claude are not functioning currently. Anthropic has confirmed they are investigating the issue and a fix is being implemented.

  2. monitoring Mar 18, 2025, 09:08 AM UTC

    Anthropic has implemented a fix, we are monitoring functionality and performance.

  3. resolved Mar 18, 2025, 12:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2025 Delayed Responses 40m BlueFlame Web Application

Started Feb 27, 2025, 06:52 PM UTC· resolved Feb 27, 2025, 07:33 PM UTC

  1. investigating Feb 27, 2025, 06:52 PM UTC

    Certain chat and file queries are experiencing delays in response. We are working to resolve.

  2. monitoring Feb 27, 2025, 07:17 PM UTC

    Chats and file loads/queries are responding normally. Files submitted during the incident timeframe may not have properly indexed and may need to be reloaded.

  3. resolved Feb 27, 2025, 07:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 24, 2025 Calendar Conflict Check Errors –

Started Feb 24, 2025, 11:00 AM UTC· resolved Feb 24, 2025, 11:00 AM UTC

  1. resolved Feb 24, 2025, 11:38 AM UTC

    Elevated errors in calendar conflict check runs: the issue has been resolved.

Read the full incident report →

Notice February 18, 2025 DealCloud Not Returning Data 6h 7m BlueFlame Web Application

Started Feb 18, 2025, 12:39 PM UTC· resolved Feb 18, 2025, 06:46 PM UTC

  1. investigating Feb 18, 2025, 12:39 PM UTC

    DealCloud API calls are not returning data. We have reached out to DealCloud support. This has no impact on BlueFlame outside of DealCloud queries.

  2. resolved Feb 18, 2025, 06:46 PM UTC

    We have refreshed authentication for all DealCloud API enabled accounts. DealCloud queries appear to be working normally again.

Read the full incident report →

Minor January 30, 2025 BlueFlame Website Latency 1h 8m BlueFlame Web Application

Started Jan 30, 2025, 08:36 PM UTC· resolved Jan 30, 2025, 09:45 PM UTC

  1. identified Jan 30, 2025, 08:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 30, 2025, 08:58 PM UTC

    Services have been restored and are being monitored.

  3. resolved Jan 30, 2025, 09:45 PM UTC

    System has been stable.

Read the full incident report →

Minor January 6, 2025 Anthropic Claude 3.5 Outage 3h 11m BlueFlame Web Application, BlueFlame API

Started Jan 06, 2025, 09:01 AM UTC· resolved Jan 06, 2025, 12:12 PM UTC

  1. identified Jan 06, 2025, 09:01 AM UTC

    This issue has been identified and we are waiting for an update from Anthropic. Prompts or Blueprints using @claude will not complete until the issue has been resolved.

  2. identified Jan 06, 2025, 09:01 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jan 06, 2025, 12:12 PM UTC

    This incident has now been resolved.

Read the full incident report →