Bloomerang incident

Issues with Paypal on Donation Pages for Kindful Fundraising Tools

Bloomerang experienced a minor incident on June 14, 2024 affecting CRM - Payments, lasting 6d 17h. The incident has been resolved; the full update timeline is below.

Started: Jun 14, 2024, 10:11 PM UTC
Resolved: Jun 21, 2024, 04:06 PM UTC
Duration: 6d 17h
Detected by Pingoru: Jun 14, 2024, 10:11 PM UTC

Affected components

CRM - Payments

Update timeline

investigating Jun 14, 2024, 10:11 PM UTC

Our team is currently investigating an issue for donors attempting to use Paypal on donation pages hosted by Kindful. We apologize for any inconvenience and will provide an update on Monday (6/17).
resolved Jun 21, 2024, 04:06 PM UTC

The issue regarding the use of Paypal on Donation Pages for Bloomerang organizations utilizing Kindful Fundraising Tools is now resolved. Customers donating to Bloomerang organizations utilizing Kindful Fundraising Tools are now able to successfully select Paypal as a payment option on Donation Pages hosted by Kindful again. We apologize for any inconvenience this issue may have caused.