Bloomerang incident

Degraded Performance

Major Resolved View vendor source →

Bloomerang experienced a major incident on June 28, 2024 affecting CRM App - crm.bloomerang.co, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 06:12 PM UTC
Resolved
Jun 28, 2024, 09:16 PM UTC
Duration
3h 3m
Detected by Pingoru
Jun 28, 2024, 06:12 PM UTC

Affected components

CRM App - crm.bloomerang.co

Update timeline

  1. investigating Jun 28, 2024, 06:12 PM UTC

    We are currently investigating reports of degraded performance involving slowness. We apologize for any inconvenience this issue may cause and will post an update here shortly as we learn more.

  2. identified Jun 28, 2024, 06:29 PM UTC

    A fix has been implemented to resolve the slowness issue and we are monitoring results. If you are still experiencing issues, please try clearing your browser cache to resolve. If clearing your cache does not resolve the issue please contact us at [email protected].

  3. monitoring Jun 28, 2024, 06:38 PM UTC

    A fix has been implemented to resolve the slowness issue and we are monitoring results. If you are still experiencing issues, please clear your browser cache to resolve. We apologize for any inconvenience this issue may have caused.

  4. resolved Jun 28, 2024, 09:16 PM UTC

    The fix implemented has resolved this issue and performance is restored.