Bloomerang incident
Intermittent errors with Mailchimp integration
Bloomerang experienced a minor incident on October 2, 2024 affecting CRM Integrations, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2024, 06:22 PM UTC
We are currently investigating intermittent errors with our Mailchimp email integration. Some customers see "Something Got Tangled" pages when viewing their Mailchimp Settings page. We apologize for any performance degradation customers may experience and will provide an update as soon as more information becomes available.
- identified Oct 02, 2024, 07:48 PM UTC
Our team has implemented a temporary fix to improve the performance of the Mailchimp integration. Some customers may still see "Something got tangled" pages when accessing their Mailchimp settings until we implement a permanent solution.
- identified Oct 03, 2024, 12:10 AM UTC
Additional work has been completed to improve performance of the Mailchimp integration. Our team will be monitoring the integration and provide updates tomorrow morning.
- monitoring Oct 03, 2024, 02:31 PM UTC
A fix has been implemented and we are monitoring results.
- resolved Oct 04, 2024, 06:03 PM UTC
This incident has been resolved.