Bloomerang experienced a minor incident on October 4, 2024 affecting CRM App - crm.bloomerang.co, lasting 7h 47m. The incident has been resolved; the full update timeline is below.
Affected components
CRM App - crm.bloomerang.co
Update timeline
- investigating Oct 04, 2024, 02:20 PM UTC
Some customers received errors when logging into their databases between 9:10 am EDT and 9:40 am EDT. While we work to resolve this issue, customers may see intermittent errors when utilizing the database. We apologize for any inconvenience and will provide updates as soon as information becomes available.
- monitoring Oct 04, 2024, 02:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 04, 2024, 10:08 PM UTC
Our team has been actively monitoring systems all day and has not seen a reoccurrence of these errors.