Blip incident

Blip Portal and Desk [Partial Outage]

Major Resolved View vendor source →

Blip experienced a major incident on November 15, 2024 affecting Desk and Portal, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 09:00 AM UTC
Resolved
Nov 15, 2024, 12:34 PM UTC
Duration
3h 34m
Detected by Pingoru
Nov 15, 2024, 09:00 AM UTC

Affected components

DeskPortal

Update timeline

  1. investigating Nov 15, 2024, 11:19 AM UTC

    We are currently experiencing low performance on Blip Portal. Impact: Unavailability when accessing Blip Portal. Update: Our support team is actively working on it.

  2. investigating Nov 15, 2024, 11:19 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 15, 2024, 11:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2024, 12:34 PM UTC

    This incident has been resolved.