Blip incident

Blip Portal [Low performance]

Major Resolved View vendor source →

Blip experienced a major incident on May 13, 2025 affecting Portal, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 10:45 AM UTC
Resolved
May 13, 2025, 01:30 PM UTC
Duration
2h 45m
Detected by Pingoru
May 13, 2025, 10:45 AM UTC

Affected components

Portal

Update timeline

  1. investigating May 13, 2025, 11:43 AM UTC

    We are currently experiencing poor performance when logging into the Blip Portal. Impact: The login process is experiencing errors after clicking on the login button. Update: Our support team is actively working on this.

  2. identified May 13, 2025, 12:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2025, 12:19 PM UTC

    A Fix has been implemented and we are monitoring the results. We also recommend clearing your browser cache.

  4. monitoring May 13, 2025, 12:59 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring May 13, 2025, 01:23 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 13, 2025, 01:30 PM UTC

    This incident has been resolved.