Blindside Networks Outage History

Blindside Networks is up right now

Blindside Networks had 5 outages in the last 2 years totaling 314h 45m of downtime — averaging 0.2 incidents per month.

There were 5 Blindside Networks outages since October 30, 2024 totaling 314h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.blindsidenetworks.com

Minor December 4, 2025

Sharing a browser tab in Chrome

Detected by Pingoru
Dec 04, 2025, 09:09 AM UTC
Resolved
Dec 08, 2025, 03:20 PM UTC
Duration
4d 6h
Affected: Client
Timeline · 2 updates
  1. identified Dec 04, 2025, 09:09 AM UTC

    We've identified an issue in the recently released Chrome 143 that prevents sharing a browser tab in screen sharing from working in BigBlueButton. We have a fix in place and are rolling it out now. The fix should be available to all users within the next 24 - 48 hours. As a workaround, we recommend any user wanting to share a browser tab in Chrome 143 to share application or full screen instead.

  2. resolved Dec 08, 2025, 03:20 PM UTC

    Updates rolled out over the weekend. Sharing of browser tab in Chrome 143 now works again. As an added bonus, Chrome on Mac OS X now supports sharing of system audio when sharing desktop!

Read the full incident report →

Minor December 3, 2025

Uploaded slides are cutoff on the right

Detected by Pingoru
Dec 03, 2025, 10:42 AM UTC
Resolved
Dec 04, 2025, 09:05 AM UTC
Duration
22h 23m
Affected: Client
Timeline · 2 updates
  1. identified Dec 03, 2025, 10:42 AM UTC

    We have identified an issue where uploaded slides in BigBlueButton will appear cutoff on the right. We have a fix in place and are rolling it out today. The problem should be resolved by start of classes tomorrow. For now, we recommend any presenters that are affected to use screen sharing to share their slides.

  2. resolved Dec 04, 2025, 09:05 AM UTC

    We've rolled out an update to our servers to resolve this issue. Uploaded presentations should now be displaying normally again.

Read the full incident report →

Minor October 20, 2025

Longer than normal recording processing time

Detected by Pingoru
Oct 20, 2025, 07:15 PM UTC
Resolved
Oct 20, 2025, 09:13 PM UTC
Duration
1h 58m
Affected: Recording Processing
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 07:15 PM UTC

    Some users may notice longer than normal processing time due to an isolated issue with a third-party infrastructure provider. Only a limited number of recordings are affected, and all should complete within 24 hours.

  2. monitoring Oct 20, 2025, 07:45 PM UTC

    Recordings are being processed and all are expected to complete within 12 hours.

  3. resolved Oct 20, 2025, 09:13 PM UTC

    All recordings previously delayed in queue have now been processed. Recording process times are back to normal.

Read the full incident report →

Minor August 13, 2025

Screen sharing sometimes not stopping for presenters in the BigBlueButton client

Detected by Pingoru
Aug 13, 2025, 06:07 PM UTC
Resolved
Aug 21, 2025, 01:33 PM UTC
Duration
7d 19h
Affected: Client
Timeline · 4 updates
  1. monitoring Aug 13, 2025, 06:07 PM UTC

    We have identified an issue that sometimes prevents the educator from stopping screen sharing. We've already got a fix and are deploying it soon. In the meantime, here's a short video that shows how to workaround the issue and force screen sharing to stop. https://youtu.be/lcIP90hWU08 We'll update this incident when the fix is deployed to production.

  2. monitoring Aug 19, 2025, 02:14 AM UTC

    We've rolled out a fix for this in our North America (USA) servers. We are rolling out a fix to other regions. We'll update this ticket when the updates have completed rolling out world-wide.

  3. monitoring Aug 21, 2025, 01:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 21, 2025, 01:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2024

Network backbone distribution with one of our hosting providers

Detected by Pingoru
Oct 30, 2024, 02:16 PM UTC
Resolved
Oct 30, 2024, 03:02 PM UTC
Duration
46m
Affected: Servers
Timeline · 2 updates
  1. monitoring Oct 30, 2024, 02:16 PM UTC

    It looks like there was an incident 20 minutes ago with one of our hosting providers in their internet backbone connectivity. Their team is working on it and the connectivity appears to be stable now. You may have had a disruption in your BigBlueButton classes, or dropped classes. Going forward, it should be working as normal. We're monitoring and will update this status page accordingly.

  2. resolved Oct 30, 2024, 03:02 PM UTC

    Our hosting provider has indicated the issue was momentarily and now resolved. Smooth sailing ahead for your virtual classes.

Read the full incident report →