Blindside Networks incident

Uploaded slides are cutoff on the right

Minor Resolved View vendor source →

Blindside Networks experienced a minor incident on December 3, 2025 affecting Client, lasting 22h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 10:42 AM UTC
Resolved
Dec 04, 2025, 09:05 AM UTC
Duration
22h 23m
Detected by Pingoru
Dec 03, 2025, 10:42 AM UTC

Affected components

Client

Update timeline

  1. identified Dec 03, 2025, 10:42 AM UTC

    We have identified an issue where uploaded slides in BigBlueButton will appear cutoff on the right. We have a fix in place and are rolling it out today. The problem should be resolved by start of classes tomorrow. For now, we recommend any presenters that are affected to use screen sharing to share their slides.

  2. resolved Dec 04, 2025, 09:05 AM UTC

    We've rolled out an update to our servers to resolve this issue. Uploaded presentations should now be displaying normally again.