Blindside Networks incident

Longer than normal recording processing time

Minor Resolved View vendor source →

Blindside Networks experienced a minor incident on October 20, 2025 affecting Recording Processing, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:15 PM UTC
Resolved
Oct 20, 2025, 09:13 PM UTC
Duration
1h 58m
Detected by Pingoru
Oct 20, 2025, 07:15 PM UTC

Affected components

Recording Processing

Update timeline

  1. monitoring Oct 20, 2025, 07:15 PM UTC

    Some users may notice longer than normal processing time due to an isolated issue with a third-party infrastructure provider. Only a limited number of recordings are affected, and all should complete within 24 hours.

  2. monitoring Oct 20, 2025, 07:45 PM UTC

    Recordings are being processed and all are expected to complete within 12 hours.

  3. resolved Oct 20, 2025, 09:13 PM UTC

    All recordings previously delayed in queue have now been processed. Recording process times are back to normal.