Blend incident

Unable to export loan data & documents to MortgageBot.

Critical Resolved View vendor source →

Blend experienced a critical incident on June 23, 2025 affecting LOS Integrations, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 04:01 PM UTC
Resolved
Jun 23, 2025, 05:04 PM UTC
Duration
1h 2m
Detected by Pingoru
Jun 23, 2025, 04:01 PM UTC

Affected components

LOS Integrations

Update timeline

  1. investigating Jun 23, 2025, 04:01 PM UTC

    We suspect an outage on MortgageBot APIs and are actively trying to contact them to confirm the issue.

  2. resolved Jun 23, 2025, 05:04 PM UTC

    Blend was able to confirm there was a change made on the Mortgage Bot side during a Disaster Recovery test on Sunday which lead to the error's we were alerted too this morning. The change was reverted and we are no longer seeing the errors on our side.