Blend incident

Docusign Performance Degradation

Major Resolved View vendor source →

Blend experienced a major incident on April 30, 2024, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 03:30 PM UTC
Resolved
Apr 30, 2024, 07:04 PM UTC
Duration
3h 33m
Detected by Pingoru
Apr 30, 2024, 03:30 PM UTC

Update timeline

  1. identified Apr 30, 2024, 03:30 PM UTC

    Blend has been made aware of a Docusign Performance Degradation that could impact the ability to issue disclosures, closings, follow-ups, and potentially any workflow that uses the eSign functionality.

  2. identified Apr 30, 2024, 03:32 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 30, 2024, 04:29 PM UTC

    DocuSign latency times are starting to show signs of recovery. We are still monitoring closely for confirmation on fully restored functionality

  4. resolved Apr 30, 2024, 07:04 PM UTC

    This incident has been resolved.