Blend incident
Partner Outage Impacting Velocify and Encompass integrations
Blend experienced a major incident on July 19, 2024 affecting LOS Integrations and Product and Pricing, lasting 4d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 19, 2024, 02:04 PM UTC
Blend has been made aware of potential issues impacting EllieMae services due to an outage. The degradation of services may cause failures related to document exports, loan exports, lead creations, pricing calls among other EllieMae integrations. Blend is actively monitoring for updates and will continue to track and update the status page with any additional relevant information.
- monitoring Jul 19, 2024, 08:35 PM UTC
Blend has been informed by its partner EllieMae that their development team has made significant progress in normalizing services. ICE Technologies (EllieMae) shared that users may still experience slower performance or intermittent issues with certain services/products as we work towards full stabilization. Blend will continue to monitor for any additional major update and update the status page as accordingly.
- monitoring Jul 22, 2024, 03:11 PM UTC
After careful monitoring, Blend has confirmed that the affected integrations are now back to normal. Blend however will continue to monitor for any additional updates.
- resolved Jul 23, 2024, 06:08 PM UTC
This incident has been resolved.