Blend incident
Blend Experiencing issues with logins and force logouts.
Blend experienced a critical incident on January 7, 2025 affecting Lending Platform, lasting 3h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 07, 2025, 03:21 PM UTC
We are currently investigating an issue that came up this morning. At the moment it looks to be affecting the login functionality, as we continue to investigate we will provide updates as they become available.
- investigating Jan 07, 2025, 03:45 PM UTC
Customers are currently facing difficulties logging into Blend or are being logged out shortly after successfully accessing the platform. These problems affect both the Lender and Borrower user interfaces, as well as Blend Close and Settlement Services. Our team is actively working to troubleshoot these issues and aims to have a resolution soon.
- monitoring Jan 07, 2025, 04:30 PM UTC
Blend believes we have mitigated the issue and that the customer impact was resolved as of 8:10 AM PST this morning. We continue to actively monitor this issue.
- resolved Jan 07, 2025, 07:13 PM UTC
This incident has been resolved.