BlancVPN incident

VPN Access Issue for New Users

Notice Resolved

BlancVPN experienced a notice incident on April 3, 2026, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 11:04 AM UTC
Resolved
Apr 03, 2026, 12:30 PM UTC
Duration
1h 26m
Detected by Pingoru
Apr 03, 2026, 11:04 AM UTC

Update timeline

  1. identified Apr 03, 2026, 11:04 AM UTC

    Status: Identified New users are currently experiencing issues connecting to VPN. The cause has been identified. Our team is actively implementing a fix. We expect resolution soon and will update this page with progress.

  2. identified Apr 03, 2026, 12:30 PM UTC

    Status: Identified Fixed

  3. resolved Apr 03, 2026, 12:30 PM UTC

    Status: Resolved The issue has been fully resolved, and all systems are now operating as expected. We apologize for any disruption this may have caused and appreciate your understanding throughout this process.