Blackthorn incident

Hosted Events Pages Currently Down

Critical Resolved View vendor source →

Blackthorn experienced a critical incident on October 13, 2021 affecting Blackthorn Events, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2021, 01:24 AM UTC
Resolved
Oct 13, 2021, 03:02 AM UTC
Duration
1h 37m
Detected by Pingoru
Oct 13, 2021, 01:24 AM UTC

Affected components

Blackthorn Events

Update timeline

  1. investigating Oct 13, 2021, 01:24 AM UTC

    Currently all hosted Event Page URLs are displaying the following error: Error (4xx) Cannot read properties of undefined (reading 'forEach') Our engineering team is investigating this issue and actively working to resolve the error as soon as possible. We will provide regular updates as more information becomes available.

  2. resolved Oct 13, 2021, 03:02 AM UTC

    The issue causing the error below on hosted Event Pages has been resolved: Error (4xx) Cannot read properties of undefined (reading 'forEach') The team is working on a full root cause analysis and a proactive plan to prevent this issue from reoccurring in the future.