Blackthorn incident

Heroku Outage Impacting Blackthorn Events

Blackthorn experienced a critical incident on April 27, 2022 affecting Blackthorn Events, lasting 18m. The incident has been resolved; the full update timeline is below.

Started: Apr 27, 2022, 11:22 PM UTC
Resolved: Apr 27, 2022, 11:40 PM UTC
Duration: 18m
Detected by Pingoru: Apr 27, 2022, 11:22 PM UTC

Affected components

Blackthorn Events

Update timeline

identified Apr 27, 2022, 11:22 PM UTC

The Blackthorn Events app is currently experiencing unresponsiveness/errors due to a Heroku system wide outage. We are actively working to get updates from Heroku on this and restoring full app stability. We will follow-up as soon as we have an update on this.
monitoring Apr 27, 2022, 11:30 PM UTC

Blackthorn Events is back up and running. We are currently monitoring the situation but please reach out to Blackthorn Support at https://community.blackthorn.io/s/support if you run into any issues going forward.
resolved Apr 27, 2022, 11:40 PM UTC

This incident has been resolved.